Keep your mobile phone expenses under control
Public 30.11.2007 in category Press News / Services, Pricing, Handsets
- Use the new Moje utrata (My Spending) service to stay informed of your currently remaining free units/credit and the total amount spent.
- Information on the amount spent can be obtained via SMS or My T-Mobile
Prague, 30 November 2007 - T-Mobile has launched a brand-new service, Moje utrata (My Spending), allowing customers to keep their mobile phone expenses fully under control. Thus, contract customers can easily find out information on the remaining amount of free units or credit in the respective billing period and on the total amount spent so far.
The service is easy to use: By sending a SMS with UTRATA to 4603, the customer will immediately receive a message with the requested information. The SMS inquiries are not charged; each response delivered costs CZK 5.95 incl. VAT. Information on the current amount spent and the remaining free units can be also obtained on the t-zones portal under My T-Mobile/Billing and Payments. In this case, the information is completely free of charge.
"It is important for contract customers to be able to receive up-to-date information on their mobile expenses even before the end of a billing period," says Martina Kemrova, T-Mobile's Head of Corporate Communication. "We believe that this service will meet the needs of our customers and provide them with full control over their mobile phone expenses."
This innovation is an addition to the existing Moje precerpane jednotky (My Overdrawn Units) and Muj limit (My Limit) services that also make it possible for customers to keep their mobile phone expenses under control. If using the former of the two services, the user is informed when his or her available free units/credit have been used up; if using My Limit, the customer receives notification upon reaching a specified amount (with the exception of the monthly fee). Both of these options remain available.
The Moje utrata service can be used without any limitation during the billing period. The full monthly fee for the respective tariff plan, the monthly fees for individual additional services, standard voice and data traffic and one-off payments (such as SIM card replacement) are included in the total amount spent. The amount spent does not include special or volume discounts. The information provided should only serve for orientation purposes, as there may be a delay in the billing of certain items. The remaining credit and amount spent are always stated exclusive of VAT.
For more information on the service, please visit www.t-mobile.cz.
About the Company
T-Mobile Czech Republic has been operating in the Czech market since 1996. As of 30 September 2011, almost 5.4 million customers were using T-Mobile services.
T-Mobile operates a public mobile communications network on the GSM and UMTS standards. Since 1 January 2008, T-Mobile has been offering fixed data and voice telecommunications services. In 2009, T-Mobile extended its portfolio to include ICT services and, since November 2010, the operator also offers the T-Mobile TV satellite television service.
T-Mobile has always focused on the quality of offered services. Independent tests have repeatedly confirmed that T-Mobile is the quality leader in 2G and 3G (UMTS FDD) data services, as well as in GSM voice services.
Since its establishment, the company has placed emphasis on excellent customer service and proper conduct towards business partners, employees and the environment. T-Mobile has received, among other awards, the VIA Bona 2009 award for the involvement of its employees in philanthropic and volunteer activities.
T-Mobile is a member of the international telecommunications group Deutsche Telekom. Thanks to the group’s international presence, customers can count on the worldwide availability of their favourite services and enjoy uniform, favourable prices of calls when abroad.
For more information about the company, please visit t-press.cz or www.t-mobile.cz.
