T-Mobile and Komercni banka reject the allegations of illegal actions
Public 30.05.2008 in category Press News / Others
Prague, 30 May 2008 - TV Prima's news report that was broadcast on 29 May 2008 during the TV Prima News program contained false information, viewed by Komercni banka and T-Mobile as an attack on the good reputation of both companies. T-Mobile never sold its client database to Komercni banka, and both companies acted ethically and in full accordance with the personal data protection legislation in force.
As one of the benefits under its loyalty program, T-Mobile started to offer a product developed in collaboration with KB. T-Mobile provided its project partner solely with the data that is essential for making an offer but does not identify or enable to identify any particular person. Therefore, no personal data was involved. Complete data - name, address, birth registration number, phone number - is provided by clients themselves only when they decide to activate the card by filling in and handing out the credit card activation voucher.
The contacted customers are only those who have not refused that their personal data be used for marketing purposes. The credit card is a joint product of T-Mobile and KB and is offered under the T-Mobile Bonus loyalty program. Customers use the card for collecting points that can be utilized within this program. Therefore, the card is a T-Mobile product and the contacting of customers is in full accordance with the law and with our business terms and conditions.
Both companies insist that their co-operation was prepared in accordance with the legislation in force. KB and TMCZ are ready to provide the Personal Data Protection Office with any assistance as is necessary.
T-Mobile is fully aware of the importance of customers' confidence as well as of the protection of their personal data. We would like to assure all customers that we always act ethically and in compliance with the legislation in force.
The information that TV Prima provided in their yesterday's news report broadcast is false and harmful to the good reputation of both companies. T-Mobile and Komercni banka will seek remedy and also consider taking legal steps.
About the Company
T-Mobile Czech Republic has been operating in the Czech market since 1996. As of 30 September 2011, almost 5.4 million customers were using T-Mobile services.
T-Mobile operates a public mobile communications network on the GSM and UMTS standards. Since 1 January 2008, T-Mobile has been offering fixed data and voice telecommunications services. In 2009, T-Mobile extended its portfolio to include ICT services and, since November 2010, the operator also offers the T-Mobile TV satellite television service.
T-Mobile has always focused on the quality of offered services. Independent tests have repeatedly confirmed that T-Mobile is the quality leader in 2G and 3G (UMTS FDD) data services, as well as in GSM voice services.
Since its establishment, the company has placed emphasis on excellent customer service and proper conduct towards business partners, employees and the environment. T-Mobile has received, among other awards, the VIA Bona 2009 award for the involvement of its employees in philanthropic and volunteer activities.
T-Mobile is a member of the international telecommunications group Deutsche Telekom. Thanks to the group’s international presence, customers can count on the worldwide availability of their favourite services and enjoy uniform, favourable prices of calls when abroad.
For more information about the company, please visit t-press.cz or www.t-mobile.cz.
