New roaming rates for EU countries
Public 25.06.2010 in category Press News / Services, Pricing, Handsets
- Outgoing calls priced at CZK 11.93/min., incoming calls at CZK 4.58/min.
- Text messages will cost CZK 3.36 each incl. VAT
- New limits for data roaming
Prague, 25 June 2010 - Effective 1 July 2010, T-Mobile is offering new, lower rates for incoming and outgoing calls and text messages in 26 EU member states and three European Economic Area (EEA) countries. Beginning in July, T-Mobile is also introducing data roaming limits that will help users to keep their bills for using the internet abroad (particularly in the EU) under control.
For outgoing calls in the EU and EEA (Iceland, Liechtenstein, Norway), T-Mobile customers will pay CZK 11.93/min. incl. VAT. Incoming calls will be charged at CZK 4.58/min. incl. VAT. European regulation will also affect the price of text messages, which will cost CZK 3.36 incl. VAT per message effective from 1 July. These prices apply to contract customers with the activated EU add-on and to all Twist card users. Other services (MMS, data transfers) are charged according to the standard price list.
The European Union has newly imposed a duty to introduce a data roaming limit aimed at protecting customers against unexpectedly high bills for mobile internet use abroad. T-Mobile has already been offering this service to all customers free of charge since March this year. Beginning 1 July, however, the limit of CZK 1,500 incl. VAT will be obligatorily set up for all users browsing the web in the EU and EEA countries.
When using up 80% of the limit, customers will receive a notification text message. When reaching 100% of the limit, data services will cease to be available. In such a case, users can easily restore access to data services by sending a text message or calling the T-Mobile Customer Centre. Those customers who believe that the basic limit will not be sufficient can set up higher variants: CZK 4,680 and CZK 18,000 incl. VAT.
For contract customers, limits will be set up for one billing period; for Twist card users, for one calendar month.
| EU roaming add-on | Prices in CZK/min. excl. VAT | Prices in CZK/min. incl. VAT |
| Outgoing calls | 9.94 | 11.93 |
| Incoming calls | 3.82 | 4.58 |
| SMS | 2.80 | 3.36 |
About the Company
T-Mobile Czech Republic has been operating in the Czech market since 1996. As of 30 September 2011, almost 5.4 million customers were using T-Mobile services.
T-Mobile operates a public mobile communications network on the GSM and UMTS standards. Since 1 January 2008, T-Mobile has been offering fixed data and voice telecommunications services. In 2009, T-Mobile extended its portfolio to include ICT services and, since November 2010, the operator also offers the T-Mobile TV satellite television service.
T-Mobile has always focused on the quality of offered services. Independent tests have repeatedly confirmed that T-Mobile is the quality leader in 2G and 3G (UMTS FDD) data services, as well as in GSM voice services.
Since its establishment, the company has placed emphasis on excellent customer service and proper conduct towards business partners, employees and the environment. T-Mobile has received, among other awards, the VIA Bona 2009 award for the involvement of its employees in philanthropic and volunteer activities.
T-Mobile is a member of the international telecommunications group Deutsche Telekom. Thanks to the group’s international presence, customers can count on the worldwide availability of their favourite services and enjoy uniform, favourable prices of calls when abroad.
For more information about the company, please visit t-press.cz or www.t-mobile.cz.
