T-Mobile once again offers special aid to people affected by flooding
Public 09.08.2010 in category Press News / CSR and Sponsoring
- Free SIM cards, deferred payment of Statements of Services
- Handsets at discounted prices, possibility of early contract extension with a handset for CZK 1
- Offers are valid until 31 October 2010
Prague, 9 August 2010 - Flooding that occurred on August 7-8 affected the lives of people mainly from the Liberec Region in the north of Bohemia. While mobile technologies were put back into operation within several hours, it will take weeks or even months to repair the damage to property and the environment in the affected area. T-Mobile is aware of this difficult situation and has therefore issued a special offer for users affected by the flooding. Until 31 October 2010, customers may request several kinds of relief which can help them while they deal with this difficult situation.
Customers who prove that a natural disaster has caused them serious harm can receive the following benefits:
- For tariff plan customers, a new SIM card with their current number free of charge upon request. This offer is also valid for prepaid card users where alternative authorisation will be performed (e.g. verification of the most frequently dialled number, date of the last top-up, etc.);
- Discount of CZK 500 on a new handset (the discount applies to a newly purchased handset as well as to contract extension or to changeover from a prepaid card);
- The Samsung E1170 for CZK 1 (applies to contract extension or changeover from a prepaid card);
- Possibility of early contract extension;
- Deferred payment of the last Statement of Services or agreement on an instalment plan.
Benefits can be combined.
In order to be able to receive a benefit, the customer must present an identification document/substitute identification document and a document proving that the customer has been significantly affected by the natural disaster, e.g. a document proving that the customer has been provided with extraordinary material-need benefits, record of damages or other document proving that the customer has been significantly affected by the natural disaster.
All benefits can be obtained at T-Mobile shops, and most of them at the Customer Centre (by dialling 4603 - from T-Mobile numbers free of charge, or 603 603 603 from other networks).
About the Company
T-Mobile Czech Republic has been operating in the Czech market since 1996. As of 30 September 2011, almost 5.4 million customers were using T-Mobile services.
T-Mobile operates a public mobile communications network on the GSM and UMTS standards. Since 1 January 2008, T-Mobile has been offering fixed data and voice telecommunications services. In 2009, T-Mobile extended its portfolio to include ICT services and, since November 2010, the operator also offers the T-Mobile TV satellite television service.
T-Mobile has always focused on the quality of offered services. Independent tests have repeatedly confirmed that T-Mobile is the quality leader in 2G and 3G (UMTS FDD) data services, as well as in GSM voice services.
Since its establishment, the company has placed emphasis on excellent customer service and proper conduct towards business partners, employees and the environment. T-Mobile has received, among other awards, the VIA Bona 2009 award for the involvement of its employees in philanthropic and volunteer activities.
T-Mobile is a member of the international telecommunications group Deutsche Telekom. Thanks to the group’s international presence, customers can count on the worldwide availability of their favourite services and enjoy uniform, favourable prices of calls when abroad.
For more information about the company, please visit t-press.cz or www.t-mobile.cz.
